Renting with an Assistance Dog


Can you rent a home, hotel, campsite with your assistance dog? Yes

Can I stay in non pet friendly places? Yes*

Can I stay in pet friendly places? Yes

Can they refuse accommodations because of the assistance  dog? No, that would be discrimination.

Can they charge extra? No. Only if you or your assistance dog cause damage. 

Can they charge a cleaning fee? Only if you or your dog make a mess. 

What about a “pet bond”? No, as above, no additional charges can be applied. 

*Legally a guide, hearing or assistance dog is not a pet or a ‘companion’ dog.

Legislation refers to an Assistance Dog as medical equipment or disability aid. 

People in charge of places of accommodation, public places, and public passenger vehicles may ask to see the handler’s identity card. This is part of the identification procedure under the Act.

https://www.legislation.qld.gov.au/view/pdf/2013-12-06/act-2009-004 division 3 section 12

This indicates that you must follow identification procedure upon making a reservation/application OR when you arrive at the place to begin residing. 

Disclaimer; I’m a dog trainer, not a lawyer, please take the advice of a lawyer over the info provided.

Queensland Antidiscrimination Act 1991

 https://www.legislation.qld.gov.au/view/whole/html/inforce/current/act-1991-085

Division 8, subdivision 1, 

85 Discrimination by refusing to allow guide, hearing or assistance dog

(1)A person must not discriminate by doing any of the following—

(a)refusing to rent accommodation to another person because the other person has an impairment and relies on a guide, hearing or assistance dog;

(b)requiring the other person to keep the dog elsewhere;

(c)requesting or requiring the other person to pay an extra charge because the dog lives at the accommodation.

(2)This section does not affect the liability of the person with the dog for any damage caused by the dog.


Qld GHAD 2009

 https://www.legislation.qld.gov.au/view/whole/html/inforce/current/act-2009-004 

6 place of accommodation includes the following—

(a)a house or flat;

(b)a hotel or motel;

(c)a boarding house or hostel;

(d)a caravan or caravan site;

(e)a manufactured home under the Manufactured Homes (Residential Parks) Act 2003;

(f)a site within the meaning of the Manufactured Homes (Residential Parks) Act 2003, section 13;

(g)a camping site.

11

12A Obligations of persons exercising control of places of accommodation

(1)A person exercising control of a place of accommodation must not—

(a)refuse to rent accommodation at the place to an accompanied handler because the accompanied handler, while in the place, would be accompanied by a certified guide, hearing, assistance or trainee support dog; or

(b)in renting accommodation at the place to an accompanied handler, impose a term that would result in—

(i)the accompanied handler paying an extra charge because the dog is present at the place; or

(ii)a person with a disability being separated, while in the place, from the guide, hearing or assistance dog that the person relies on to reduce the person’s need for support; or

(iii)a person with a disability being refused entry to a part of the place because the person would be accompanied by the guide, hearing or assistance dog that the person relies on to reduce the person’s need for support.

Maximum penalty—100 penalty units.

(2)An accompanied handler must comply with the identification procedure when the accompanied handler—

(a)in person at a place of accommodation or another place, makes a reservation or application for accommodation at the place of accommodation; or

(b)arrives at a place of accommodation to begin residing in the accommodation at the place.

(3)It is a defence to a charge of an offence against subsection (1) for the person exercising control of a place of accommodation to prove that the accompanied handler did not comply with subsection (2).

(4)Subsection (1)(b)(iii) does not apply to a term that would result in the person with a disability being refused entry to a part of a place of accommodation where food is ordinarily prepared for consumption by residents of the place or members of the public.

Note— A person with a disability may also have a right of action under the Anti-Discrimination Act 1991 or the Disability Discrimination Act 1992 (Cwlth).


Commonwealth disability discrimination act 1992 

https://www.legislation.gov.au/Details/C2016C00763 

9  Carer, assistant, assistance animal and disability aid definitions

                 (2)  For the purposes of this Act, an assistance animal is a dog or other animal:

                     (a)  accredited under a law of a State or Territory that provides for the accreditation of animals trained to assist a persons with a disability to alleviate the effect of the disability; or

                     (b)  accredited by an animal training organisation prescribed by the regulations for the purposes of this paragraph; or

                     (c)  trained:

                              (i)  to assist a person with a disability to alleviate the effect of the disability; and

                             (ii)  to meet standards of hygiene and behaviour that are appropriate for an animal in a public place.

25  Accommodation

             (1)  It is unlawful for a person, whether as principal or agent, to discriminate against another person on the ground of the other person’s disability:

                     (a)  by refusing the other person’s application for accommodation; or

                     (b)  in the terms or conditions on which the accommodation is offered to the other person; or

                     (c)  by deferring the other person’s application for accommodation or according to the other person a lower order of precedence in any list of applicants for that accommodation.

             (2)  It is unlawful for a person, whether as principal or agent, to discriminate against another person on the ground of the other person’s disability:

                     (a)  by denying the other person access, or limiting the other person’s access, to any benefit associated with accommodation occupied by the other person; or

                     (b)  by evicting the other person from accommodation occupied by the other person; or [cont.]

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